Interpersonal communication satisfaction inventory (ICSI)
Hecht‚ 1978‚ 2004
پرسشنامه رضایت از ارتباط بین فردی
1. The other person let me know that I was communicating effectively.
2. Nothing was accomplished.
3. I would like to have another conversation like this one.
4. The other person genuinely wanted to get to know me.
5. I was very dissatisfied with the conversation/communication.
6. I had something new to improve communication.
7. I felt that during the conversation I was able to present myself as I wanted the other person to view me.
8. The other person showed that he/she understood what I said.
9. I was very satisfied with the conversation.
10.The person expressed a lot of interest in what I had to say.
11.I did NOT enjoy the conversation.
12.The other person did NOT provide support for what he/she was saying.
13.I felt I could communicate about anything with the other person.
14.We each got to communicate what we wanted.
15.I felt that we could laugh easily together.
16.The conversation/communication flowed smoothly.
17.The other person changed the topic when his/her feelings were brought into the conversation.
18.The other person frequently said things which added little to the conversation/communication.
19.We talked/communicated about something I was NOT interested in. [The conversation was NOT very interesting or engaging.]
Items 2‚ 5‚ 6‚ 11‚ 12‚ 17‚ 18‚ and 19 should be reverse-coded.
شرح سایت روان سنجی: این پرسشنامه به اندازه گیری میزان رضایت فرد از آنچه که در یک ارتباط بین فردی تجربه می کند، می پردازد. این پرسشنامه به کرات در مطالعه های گوناگون استفاده شده است.
اعتبار: دو نیمه کردن 0.97، هماهنگی درونی گزارش شده توسط دیگران بین 0.72 تا 0.93 (رابین و همکاران 1994)
نمره گذاری:
7= Strongly Agree‚ 6=Moderately Agree‚ 5= Slightly Agree‚ 4=Neutral‚ 3=Slightly Disagree‚ 2=Moderately Disagree‚ 1=Strongly Disagree.
چگونگی دستیابی
منبع برای آگاهی بیشتر
Hecht‚ M. (1978). The conceptualization and measurement of interpersonal communication satisfaction. Human Communication Research‚ 4‚ 253-264. doi:10. 1111/ j.1468-2958.1978.tb00614.x
Hecht‚ M. (1978). Toward a conceptualization of communication satisfaction. Quarterly Journal of Speech‚ 64‚ 47-62. doi: 10.1080/00335637809383411
Rubin‚ R. B.‚ Palmgreen‚ P.‚ & Sypher‚ H. E. (1994). Communication research measures: A sourcebook. New York: Guilford
Hecht‚ M. L. (2004). Interpersonal communication satisfaction inventory. In R. B. Rubin‚ P. Palmgreen‚ & H. E. Sypher (Eds.)‚ Communication research measures: A sourcebook (pp. 217-222). New York‚ NY: Routledge.
Shroff‚ Havovi B. (2014). Family Resiliency‚ Sense of Coherence‚ Social Support and Psychosocial Interventions: Reducing Caregiver Burden and Determining the Quality of Life in Persons with Alzheimer’s Disease. Florida Atlantic University‚ Doctoral Dissertation.
Whalen‚ Christina S.‚ (2015). "Is the Reception Better on a Different Channel? Interpersonal Communication Satisfaction of Introverts and Extraverts During Face-to-Face Versus Instant Messenger Conversations" . Scripps Senior Theses. Paper 543. http://scholarship.claremont.edu/scripps_theses/543